Selecting the perfect sauna involves considering your available space, desired features, and how you envision integrating it into your routine. Our product pages offer detailed dimensions and specifications to help you make an informed decision. If you need personalized guidance, our support team is ready to assist.

Delivery times can vary based on your location and the specific model you've chosen. Once your order is placed, we'll provide an estimated delivery window. For the most current information, please refer to our shipping policy or contact our customer service team.

Our VelaTherm Orbit Pod saunas are designed for straightforward assembly. Each unit comes with a comprehensive instruction manual, guiding you through each step. Should you encounter any questions during the process, our support team is available to help.

Maintaining your VelaTherm Orbit Pod is simple and helps ensure its longevity. We recommend regular cleaning of the interior and exterior surfaces with mild, non-abrasive cleaners. Specific care instructions are provided in your owner's manual to keep your sauna in pristine condition.

Yes, our saunas have specific electrical requirements to ensure safe and optimal performance. Please consult the product specifications on the individual product page or the owner's manual for detailed information regarding voltage and amperage. We recommend consulting a qualified electrician for installation.

We understand that investing in a premium sauna is a significant decision. We partner with various financing providers to offer flexible payment options. You can explore these options during the checkout process or visit our financing page for more details.

Our dedicated customer support team is here to assist you. You can reach us via the contact form on our website, by email, or by phone during business hours. We're committed to providing prompt and helpful responses to all your inquiries.