Most portable infrared saunas and cold plunge tubs ship within 3 to 5 business days. Larger items may require freight delivery, and we will provide tracking information as soon as your order leaves our warehouse. Orders over $100 qualify for free shipping.

Absolutely. Once your order ships, you will receive an email with a tracking number and a direct link to monitor your delivery in real time. If your tracking information has not updated within 48 hours, feel free to contact us and we will look into it right away.

We offer a 30-day return window on all products in their original, unused condition with packaging intact. Simply reach out to our team to initiate the return process, and we will provide a prepaid shipping label. Refunds are processed within 5 to 7 business days after we receive the item.

Yes, exchanges are available within 30 days of delivery for unused items in their original packaging. Contact us with your order number and the model you would prefer, and we will coordinate the swap. Any price difference will be adjusted at the time of the exchange.

Our portable saunas use far-infrared heating panels that penetrate deep into muscle tissue for effective, low-EMF heat therapy. Each unit is designed to reach optimal temperature within 10 to 15 minutes. Detailed specifications including wattage, temperature range, and panel placement are available on each product page.

We recommend draining and wiping down your cold plunge tub after each use with a mild, non-abrasive cleanser. For tubs with filtration systems, replace or clean the filter according to the schedule in your product manual. A detailed care guide is included with every purchase to help extend the life of your equipment.